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ORDERS

SHIPPING POLICIES

RETURNS POLICY
We can custom order just about anything that is NOT wood fired. Please call or email to discuss options.

Wood fired pieces are unique and wood firing occurs irregularly. We do not custom or back order wood fired work.

Items on this website usually will ship within 48 hours.

We ship directly from the studio via USPS whenever possible.

We ship at cost
and use recycled materials as much as possible.

You will receive an email confirming shipment with a tracking number.

Hawaii, Alaska, & Puerto Rico ships via UPS or USPS Priority Mail only.


Please call or email us with any shipping concerns or requests. We will do our best to accomodate your needs and wishes.


Notify us immediately if your order is damaged during shipping. Keep all packaging materials. Shippers will not pay out insurance without it.

Contact us immediately if you have concerns, questions, or are dissatisfied with the item/s you receive.

We don't issue credit card credits or refunds, but we promise to do our best toward a satisfactory alternative, either by offering an exchange or store credit.